In fact, the average listener only remembers 25 percent of a talk or lecture two months later, according to testing from Harvard Business Review. Oftentimes, we don't retain what we hear. In this article, we'll go over what it means to actively listen and review seven ways you can improve your listening abilities. Active listening is considered a valuable workplace skill because it can often lead to clearer communication and build more effective relationships with your colleagues, manager, and clients.Īs with any skill, you can improve active listening with practice and by approaching conversations with greater intentionality. Active listening is a key communication skill that involves absorbing the information someone shares with you, and reflecting back-through questions and your body language-that you heard them.
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